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In intense moments, resist immediate responses. Saying "I need to sleep on it" provides crucial time to prevent poor decisions and hurtful words. This simple phrase de-escalated a potential lawsuit by showing empathy and respect. Watch the full video here: https://youtu.be/9e5B-_77mTI #DecisionMaking #EmotionalIntelligence #ConflictResolution #CommunicationSkills
